1. Your Privacy Matters
We only collect what we need to provide your service:
- Name
- Email
- Phone number
- Business name (if needed)
Your info stays safe and offline — never sold, never shared. Want it deleted? Just ask and we'll remove it. For website visitors, Baha Connect does not use cookies or tracking tools, and user data is not shared with third parties.
2. Payments & Deposits
- Websites & Design: 25% deposit before we start, 25% at the midpoint, 50% on completion
- Google Services & IT Support: Some services may need full payment upfront
- Pay by direct deposit (Scotia Bank or RBC Bahamas), cash, or PayPal
- The deposit is fully refundable if no work has started and the client changes their mind, or if we are unable to deliver the agreed service with no compromise made
3. Revisions & Changes
- You get 2 free revisions per project
- Extra changes: $20 BSD each
- Each extra change may add 1–3 days to the timeline
4. Cancellations & Abandoned Projects
- Cancel before work starts for a full refund
- If work has started, deposits are non-refundable
- If we don't hear from you for 30+ days, your project is marked abandoned (a $50 BSD restart fee applies)
5. Showing Off Our Work
We love celebrating our work — and your success. Finished projects may appear in our portfolio unless you request otherwise.
6. Service Notes
- Ad Campaigns: Budgets go directly to the ad platform (Google, Facebook, etc.)
- Hardware Orders: Must be prepaid
- Google Services: Monthly fees can be cancelled with 7 days' notice; setup fees are non-refundable
Questions?
We're always happy to help.
✉️ tedros@bahaconnect.com
📞 242-804-9721